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MAESHI ART
✦Pixel Commissions✦
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Terms of Service
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By requesting and purchasing any of my services, you acknowledge that you have read and agreed to all of my terms of service.
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General Information
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✦ My personal art style, prices and commission availability are all subject to change.
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✦ I will not draw: Very muscular characters, excessive violence/gore, nudity and anything of explicit sexual nature.
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✦ As the commissioned artwork is made in pixel art, your character might be subjected to a few minor simplifications just so the finished artwork doesn't look too cluttered. However, I will always try to my best of my ability to include every detail I can.
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✦ I reserve the rights to refuse or cancel any commission. I may or may not give you an explanation.
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✦ I might use your commission to promote my work. If you prefer that I don't, please let me know and I will respect your request.
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✦None of your personal details (paypal e-mail or other personal data) will be sent to third parties, they're for business use only.
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Copyright and Usage Policy
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✦ I have full rights over my artwork.✦ You are only purchasing digital files.✦ You are allowed to use the commissioned artwork on any personal account but you must properly credit me as the artist (MaeshiPixel), preferably with a visible link that redirects others to my Twitter, DeviantArt or Carrd.✦ You are not allowed to change, modify, edit, copy or trace any of my artwork without my written permission.✦ None of my commissions are for commercial use. You are not allowed to profit from my work in any way. (Exceptions are: Assets for streaming.)✦ It is your responsibility to save the files of any finished commission within 48 hours after I send them to you. I might periodically clear my sta.sh, gallery and computer so I might not be able to retrieve it for you.
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Pricing and Extra Fees
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✦ All base prices are on my page. Prices are per character.✦ I will charge extra for complicated or detailed designs, any additional items, animations and backgrounds.✦ I will inform you of any extra fee. You may switch out the character or alter your order if you do not want to be charged extra.✦ My Pixel Commissions page includes a few examples of extra fees, however if your request is not included in the examples, I will inform you of the pricing.✦ The final price of your commission will be decided depending on the details of your request.✦ I do not charge or accept extra payment to rush your commission/deadlines. That is not an option.
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Payment
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✦ I accept Paypal (USD) as a method of payment.
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✦ I will only start your commission after I receive full payment.
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✦ Please pay only after I confirm your order.
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✦ The money you send through Paypal must be your own money. If you use someone else's money you must have their permission.
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✦ I prefer you to pay immediately after you place your order but you can choose to delay your payment if it's more convenient for you or you feel more comfortable that way. In that case, I will contact you for payment when I'm approaching your turn on my to-do list.
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✦ If I contact you for payment and you do not answer within 48 hours, I will send you a reminder. If you do not answer my reminder within 48 hours I will remove you from my to-do list.
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Refund Policy
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✦ There are absolutely no refunds unless I cancel or cannot complete your commission at all.
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✦ You may not cancel your commission after you pay.
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✦ Under no circumstances will I ever refund a finished commission.
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Change Requests
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✦ You may request to change your character if I have not started your commission yet but please do so as soon as possible. (However, please keep in mind that I hold the right to refuse to draw the new character you provided.)
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✦ I'm not obliged to provide sketches/WIPs. However, I will generally send you a sketch/WIP when the commission isn't a small pixel work.
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✦ I will be happy to correct any mistakes on my behalf free of charge (such as including a small detail I forgot or correcting a color) but I will not accept any request for a major change after the artwork is finished.
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✦ Under no circumstances will I redraw a commission.
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Work Speed and Communication/Correspondence
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✦ It may take me from a few days to a few months to complete your commission. If I'm not at work, working out or sleeping, I'm most likely drawing so please be patient while waiting for your commission. The status of your commission will be available on my To-Do List.✦ I generally follow the order of my to-do list but I might break the order or take a break from your commission and work on someone else's just so I ensure I don't lose motivation or inspiration and do my best on your commission.✦ I will not rush your order or accept deadlines even if you offer extra payment.✦ All correspondence regarding commissions have to be made through DeviantArt notes, direct messages on my Twitter or Instagram. Please feel free to contact me with comments, questions or concerns.✦ If anything occurs in my personal life that may slowdown the progress of my to-do list I will put up a warning about it on my socials and on my To-Do List.
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How To order
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✦ Please fill out the commission form(s) provided in my Pixel Commissions page.✦ In the character reference you must include at least one full, clear and colored reference. You can also include a personality description as it's helpful for me.✦ Please send me the filled form through Twitter, DeviantArt or Instagram.
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